Claire Tutton — 30 years in healthcare · About Claire →
CJT Geriatric Advisory & Consultancy Services
I help families and organisations make sense of complex eldercare decisions — care home choices, cross-border coordination, and the conversations that follow a diagnosis of dementia, Parkinson's, or stroke. Non-clinical guidance, built on three decades of hands-on healthcare experience.
years spent inside the systems families are now trying to understand for the first time.
I spent my career in geriatric care — first through the NHS and nursing homes in the UK, then, from 2006, running my own independent home care practice in the UK. I relocated that practice to Jávea in March 2017, and have supported British expat families within a 25km radius of Jávea ever since. Along the way I've sat in hundreds of care-home meetings, family conferences, and difficult conversations about what comes next.
What I offer today is that experience, redirected. I help families understand how the care system actually works, what their options are, and how to make decisions they can live with — without needing to become experts themselves. I don't provide clinical treatment or diagnosis; I provide the knowledge, the calm head, and the advocacy that usually only comes from having done this hundreds of times before.
My own move — from Jávea to Portishead, near Bristol, in late 2026 — is what prompted this cross-border version of the work: the same navigation and advocacy, now built for families managing care on both sides of the UK–Spain border.
Most of my work comes from three directions — each with a different question, and a different reason to call.
Adult children — often living abroad — trying to work out what care their parent actually needs, which providers to trust, and how to have the conversation with the parent themselves.
Providers who want a second, experienced eye on their family-facing process — how consultations are run, how changes are communicated, where families tend to get lost.
Insurers and eldercare product teams who want someone who has actually sat across the table from families, reviewing workflows, materials, or support processes before they go live.
Every engagement starts with a free, no-obligation conversation — paid support follows only if it makes sense for you. Fees are provided on request — just ask and I’ll send them to you directly.
For private families
A no-obligation 20-minute call by phone, WhatsApp, or video to talk through your parent's situation and find out where to start.
A full non-clinical review of the situation, followed by a written, step-by-step action plan — local care options, English-speaking providers within 25km of Jávea or in the UK, and rough costs for each.
Ongoing local representation within a 25km radius of Jávea — attending non-clinical meetings with care providers, and regular written updates for family based abroad.
Hands-on guidance during major changes — moving a parent into private care, or relocating them between the UK and Spain. Includes arranging and putting things in place on the family's behalf when they're unable to attend or organise it themselves.
For care agencies, care homes & organisations
A 30-minute discovery session with your team to see where independent family liaison could save staff time and reduce client drop-off.
Acting as your dedicated independent liaison for international families — clear, professional communication, fewer misunderstandings, better client retention.
Thorough initial family consultations and non-clinical care-plan reviews ahead of placement, so your team has a complete picture before care begins.
On-demand support for complex cases, family escalations, or cross-border care transitions.
Most engagements with families follow the same three stages.
A no-obligation conversation about the situation as it stands — what's changed, what's worrying you, and what decisions are ahead.
A clear, written set of options and next steps — care types, likely providers, rough costs, and what to ask each one.
Continued support as decisions are made and put into practice — meetings, liaison, and a steady point of contact.
A practice built around one relocation, and the families now navigating care on both ends of it.
Spain
25km of Jávea
Currently based in Jávea, supporting British expat families with in-person visits, care-home advisory, and family liaison within a 25km round radius of Jávea. Further afield is available remotely.
United Kingdom
From 2027
Relocating to Portishead, near Bristol, in late 2026, with UK-based availability from 2027 — extending the same navigation and advocacy work to families and organisations in the South West.
All payments can be made by bank transfer. Payment details are emailed to clients privately, on request, and before any paid work begins.
Holding deposit
To confirm the work
A holding deposit is requested before work begins on any paid engagement. Details are provided with your fees.
Balance
On completion
The remaining balance can be paid on completion of the work.
"Families don't need someone to tell them what's medically wrong. They need someone who will give them the time and attention to sit down, listen, and put their needs first — someone who can advise what to ask and do next. That personal touch is what I offer."